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30.10.2022

Water safety in commercial premises

ANNUAL STATUTORY TEST
The risk sits in the pipework you never use

Dead legs, seldom-used outlets and tanks that sit slightly too warm are where problems begin. They are also the parts of a building nobody thinks to look at, because nothing has ever gone wrong there.

A water safety check is mostly a matter of temperature, flow and record keeping — cheap to do on a schedule, expensive to explain after the fact.

Water system being checked and sampled during a maintenance visit
Water system being checked and sampled during a maintenance visit

How a request works

Three steps, no call centre, and one email that decides everything.

1
You Send It
& A Person Reads It

Your request arrives at our office in Winterthur, where somebody actually reads it — not a queue, not an auto-responder rehearsing how much your enquiry matters to us. Tell us what has stopped working, where it is, and how badly you need it back. Photographs help far more than adjectives.

2
We Answer
& Usually Ask Something

You get one of two replies, quickly: a price with a time we can be there, or a question. The question is almost always about access, make or model — the unglamorous detail that decides whether our technician arrives with the right part or with an apology.

3
You Get The Email
& Only Then Is It Booked

Nothing is reserved until a written booking confirmation reaches you by email. Not when you send the form. Not when we reply. When that email lands. Until it does, the slot is genuinely still free — which is our polite way of saying somebody else can take it.