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12.12.2025

The emergency light that lasts two minutes

DURATION NOT SWITCH-ON
Emergency lighting undergoing a full duration test
Switch-on is not the test

Cut the mains and every emergency light in the building comes on. That proves the wiring. The statutory question is whether the fitting is still lit an hour later, on batteries alone — which is a duration test, and the reason we start one in the afternoon and come back before close.

Why they fade

Batteries age invisibly. A fitting that passes the flick test can be holding two minutes of charge — enough to look compliant, not enough to empty a dining room down an unlit stair. Anything that fades early is listed, priced, and usually replaced in the same visit.

How a request works

Three steps, no call centre, and one email that decides everything.

1
You Send It
& A Person Reads It

Your request arrives at our office in Winterthur, where somebody actually reads it — not a queue, not an auto-responder rehearsing how much your enquiry matters to us. Tell us what has stopped working, where it is, and how badly you need it back. Photographs help far more than adjectives.

2
We Answer
& Usually Ask Something

You get one of two replies, quickly: a price with a time we can be there, or a question. The question is almost always about access, make or model — the unglamorous detail that decides whether our technician arrives with the right part or with an apology.

3
You Get The Email
& Only Then Is It Booked

Nothing is reserved until a written booking confirmation reaches you by email. Not when you send the form. Not when we reply. When that email lands. Until it does, the slot is genuinely still free — which is our polite way of saying somebody else can take it.